Imagine working with a title company that listens to your needs; asks about your processes; tries to understand your business and it's goal before talking about what they can do for you. And imagine a title company that wants to spend time learning your process and defining where your needs are - before offering solutions. And imagine that it is real, not a sales gimmick.
That's us.
We use Six Sigma powered business processes to design, build and deliver all our title and settlement services, and creatively integrate the use of technology into them which creates a competitive advantage for our customers.
We are able to customize our services or provide a more standardized approach, depending on the customer need.
Working closely with all our customers, we are able to offer the following distinct ways to deliver our services in all 48 continental US states.
Custom Settlement Services
Fully integrated title and settlement solutions custom built around a common vision of streamlined loan workflow and a unique customer experience. Our service processes, people and technology are imbedded with those of the lender, resulting in world-class service and leading edge advantages for the lenders.
Some features of this service are:
Processes designed and highly documented by our pioneering and unique methodology: LendgineeringSM.
Agile Service Level Agreement guaranteeing performance
A dedicated service team trained around your process
Highly integrated technology and 24/7 access
Dashboards and scorecards
Select Settlement Solutions
For lenders and brokers who prefer a more traditional title & closing process with some levels of customization. Our process and service delivery offers a combination of highly standardized underlying processes with customized interactions. We surround the customer with an experienced and consistent team and provide service assurances and guarantees.
Loan Officer Advant-edgeSM
For loan officers more familiar and comfortable with technology, and who need a title company supporting them anywhere in the country, our online service offers convenience, assurance and predictable performance. With nearly 20 years of experience in working closely with loan officers, we know what can stand in the way of a loan closing, and work to prevent them.
Standard Solutions
For lenders and brokers who do not need any customization or technology integration -- our standard service will offer the dependability and reliability which comes with our best-of-class standard service.